Rentr is available to download for FREE on the Google Play Store, Apple App Store and it is also available via the web at www.app.rentr.co

Rentr is for Landlords, Tenants and Property Agents who are looking for a simplified and less stressful way to manage their rental property(s) and tenancy(s).

Rentr’s core features—property searching, listing, and direct communication—are completely free for Landlords, Tenants, and Agents. While we offer optional paid products and services within the app, basic functionality remains free of charge.

You can find more details about our paid-for products on our Pricing Page.

You can create an account by visiting our website or downloading our app and following the registration instructions.

Once you’ve opened the app, you can sign up with your email address or mobile phone number, as well as via Google, Facebook or Apple.

After adding your property details, navigate to the ‘Listing’ section and proceed to checkout. Alternatively, you can access the ‘Shop’ directly from your dashboard. Complete the checkout process to submit your property for verification.

Prefer to watch a video demonstration? Click here

If you publish your property onto Rentr, it will be live until it is let.

If you publish your property onto Rightmove & Zoopla via Rentr, your advert will be live for 3 months, or until it is let.

Yes, complete property details and required documents—EPC, Gas Safety Certificate, Proof of Ownership, and Personal Identification—are mandatory. We cannot publish a property without these, so please ensure they are uploaded before requesting a review.

You’ll find viewing requests in your property screen under ‘Viewings’. Here we’ve added a filter for New Leads, Ongoing, Completed and Archived, to help you stay on top of your viewing requests. 

You can also access ‘Viewings’ via the side-bar navigational menu.

We aim to verify your property as quickly as possible. However, due to our manual verification process, which ensures the legitimacy of your listing and identity, it can take up to one hour. If your property hasn’t been verified and published after an hour, please contact us and we’ll assist you.

Yes! We’ve partnered with MyDeposits to ensure all deposits are safe and secure and the best thing, it’s available directly within Rentr.

Yes! We’ve teamed up with a top UK property service provider to make compliance renewals fast and easy. Just go to the ‘Shop’ on your dashboard and choose the service you need. After checkout and payment, our partner will contact you within one business day to arrange everything.

Yes, for your protection, we’ve partnered with Equifax for thorough credit checks and referencing. To get started, go to the ‘Shop’ or tap ‘Start Referencing’ on your application, complete checkout, enter a few details, and we’ll handle the rest.

Of course, you can! You can also create a tenancy agreement, collect rent, manage maintenance and so much more. 

Our referencing through Equifax is instant, so you’ll have results in minutes once the tenant has added their details. 

Yes. We’ve partnered with Yoti Sign, a leading digital signature platform, to provide this service. Once signed, your agreement will be safely stored and accessible online within Rentr. 

Absolutely! Our legal partner created a 6-month Assured Shorthold Tenancy Agreement that protects you, and your tenants for the duration of the agreement.

If you need to add a specific clause or make changes, just contact us and we’ll help. 

We do! We’re all about simplifying your life as a landlord, so we also do rent reminders and arrears chasing for you too.

To purchase this service, head to the ‘Store’ or reach out to us via our Contact page.

To invite a new tenant to join the Rentr app, follow these steps:

1. Navigate to the “Property” tab and select the property for which you want to invite the tenant.

2. Click on “Create Viewing” if you haven’t already set up a viewing request for this property.

3. Enter the tenant’s email ID and name in the “Add Tenant Details” section.

4. If the tenant is not a Rentr user, an invite will be sent to their email address.

5. If the tenant is already a user, proceed with setting up the viewing without further action, as the invite is not necessary.

6. Complete the rest of the viewing setup, including selecting a preferred date and time for the viewing, and submit the request.

By following these steps, you can invite a new tenant to join the Rentr app using the landlord’s perspective. The tenant will receive an email invitation to join Rentr, and once they complete the registration process, you can proceed with setting up the viewing.

Yes we can. We’ve partnered with Gallagher Insurance to bring different landlord insurance products directly to you, at preferential rates.

Simply head to the side navigation and tap/click on ‘Insurance.’

When you’ve found a property you love, simply tap the button ‘Request a Viewing’ and select a time and date you’re available.

This will then be sent to the Landlord who will either suggest an alternative date and time, or accept your viewing request. 

A holding deposit, equal to one week’s rent, shows your serious interest in a property. We notify the landlord immediately, who then decides whether to proceed. If they accept, we encourage the Landlord to start the application process, removing the listing and starting referencing and contract arrangements. If declined, you’ll receive a full refund. Remember, this is a deposit, not a fee.

Your security is our priority. Rentr uses Stripe, a trusted global payment processor, to ensure all transactions are safe and secure. For your protection, we strongly recommend keeping all payments within the Rentr app. If a Landlord or Agent requests direct payment, please decline and insist on using the app’s payment system.

Your holding deposit is fully refunded if you fail referencing. However, if you choose to withdraw your application, the landlord may retain the deposit to compensate for lost time and the property being off the market.

To protect our users, every property and landlord undergoes a thorough, human-led verification process before being published on Rentr, Rightmove, and Zoopla. This ensures the authenticity of both the property and the landlord.

The simple answer is yes. However, we encourage all users to use our in-app chat function in order to stay safe online. 

No worries, this happens! You might be trying to log in with your email when you initially signed up using Google. First, try logging in with the same method you used to register. If that doesn’t work, use the ‘Forgotten Password’ option with your email address. We’ll send you a reset link. If you’re still having trouble, contact us, and we’ll help you get back in.